Riverside Dental
Philadelphia, PA · 12 employees
How Riverside Dental Saved 15+ Hours/Week with Skalyr
The Challenge
- Spending 2+ hours every morning sorting through insurance emails, patient inquiries, and vendor communications before seeing her first patient
- Missing critical patient follow-ups because messages got buried in her inbox, leading to cancellations and an estimated $8K in lost revenue per quarter
- Dedicating Sunday evenings to manually responding to Google reviews — a task she knew was essential for attracting new patients but dreaded every week
The Skalyr Solution
- Inbox Triage — Skalyr automatically categorized every incoming email — insurance claims, patient questions, vendor invoices, and spam —...
- Review Response Engine — Every new Google review triggered an instant, personalized response drafted in Sarah's voice. Positive reviews got warm ...
- Morning Brief — Each morning at 6:30 AM, Sarah received a concise digest covering everything that happened overnight: new reviews, urgen...
The Results
Email management time
Online reputation
Patient follow-ups
“I used to dread Sunday nights because I knew I had hours of review responses and email triage waiting. Now Skalyr handles it before I even wake up Monday morning. I finally have my weekends back.”